Free Shipping at Angara.com : 30 Day Unconditional Return
At Angara, we take pride in customer delight. We take special care to ensure that every product exceeds your expectations. However, if for any reason you would like to exchange or refund, Angara offers a 30-day money back guarantee for items in their original condition accompanied by a receipt.
Return Procedure:
1) Product must be returned within 30 days from the date of shipment. The date of shipment is specified in the Angara invoice.
2) Get your Return Authorization Code by calling 1 888 9 ANGARA. An Angara Advisor will send you a return authorization email. Include a copy of that email in your return package.
3) Include all original packaging, certificates and materials. For security reasons, please do not write Angara anywhere on the outside of the box.
4) Ship your item fully insured. To insure your package, check the price of the item on your invoice. If it is less than $500, you can ship via any carrier. If it is more than $500, ship via U.S. Postal Registered Mail (FedEx and UPS will not insure merchandise for over $500). Insure your package for the total value of the contents and request a return receipt for confirmation.
5) All return requests will be processed only after our laboratory verifies the condition of the item.
6) Returns take approximately seven business days to process upon the receipt of the item.
7) The following items will not be accepted for returns:
a) Any item with evidence of damage, wear, engraving, alterations or resizing by a jeweler other than Angara
b) Improperly packaged or uninsured items
c) Packages without an Angara return code
d) Hand crafted Jewelry and customized jewelry
Resizes and Repairs:
Want the same item in a different size, or need your piece repaired? Please call 1 888 9 ANGARA for assistance from diamond and jewelry experts.
